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Ask member support: Odours affecting tenants’ right to reasonable enjoyment

Posted by on Feb 2020 in All Stories, Features, Member Support, Slider, Uncategorized | 0 comments

I am having an issue with odours coming from a unit in the building I manage. The smell of cat urine is extremely pervasive even in the hallway outside this unit – it’s overpowering even when you’re just walking past. I am keen to respect the tenant’s rights, but I have received numerous complaints from others about the odour.

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