Member support: Finding storage space for scooters
A: The first step is to consult with the tenant about their need for the scooter. If the tenant needs a scooter for a disability, you must take reasonable measures to accommodate the tenant’s request. The accommodation process is a shared responsibility between the landlord and the tenant. The tenant should be able to provide you with information about how close the scooter needs to be to their unit to meet their needs.
If they have not yet purchased the scooter, the tenant may wish to consult with an occupational therapist or a physiotherapist to determine what would best suit their needs as well as taking into account the physical limitations of their current space.
If you have a policy requiring tenants who use scooters to have appropriate insurance for them, this should be discussed with the tenant as soon as possible.
In most situations, a scooter can’t be parked in your building’s corridors for fire safety reasons. A tenant may be able to fit the scooter into their unit. Tenants might need to remove some of their furniture in order to accommodate their scooter. As long as it doesn’t get in the way of their exit in case of emergency, the tenant’s own unit is often the best option, even if it takes up a lot of space. Depending on the layout of your building you may have room to park a scooter in the lobby or another area without it being a safety hazard.
If you have several tenants using scooters and available space, consider creating a scooter storage area. This could either be within your current building or in a separate structure. As long as power is available to charge the scooter battery, parking in an existing parking space is also an option.
Where a tenant’s current unit won’t fit a scooter, the tenant might be interested in being on an internal waiting list for a unit that is more suitable for scooter parking.
As a housing provider, you may also have concerns about potential damage to the tenant’s unit or the corridors. Using a durable material on the lower half of the walls in the tenant’s unit and around elevators, corners, and high traffic areas will protect your walls from any accidental scrapes and bumps.
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