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Posted by on Apr 2020 in All Stories, Features, Member Support, Slider, Uncategorized | 0 comments

Get your buildings ready for spring!

Get your buildings ready for spring!

Spring has officially arrived, and this particular spring comes with a unique set of challenges. Many community housing providers are finding it difficult to maintain services due to reduced staff availability and the need to work under the constraints of social distancing protocols.
Read on to learn about some of the important tasks you may be able to get started on, even with reduced staffing.

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Posted by on Feb 2020 in All Stories, Features, Member Support, Slider, Uncategorized | 0 comments

Ask member support: Odours affecting tenants’ right to reasonable enjoyment

Ask member support: Odours affecting tenants’ right to reasonable enjoyment

I am having an issue with odours coming from a unit in the building I manage. The smell of cat urine is extremely pervasive even in the hallway outside this unit – it’s overpowering even when you’re just walking past. I am keen to respect the tenant’s rights, but I have received numerous complaints from others about the odour.

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