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Posted by on Mar 2016 in All Stories, Member Support, Slider | 0 comments

Member support question: When does a “guest” officially become a resident?

Member support question: When does a “guest” officially become a resident?

We have a guest policy that only allows guests to stay for a maximum of two weeks before applying to be occupants. One of my market rent tenants is recently married and her new husband has moved in with her. The husband hasn’t applied to be an occupant and I don’t want him to live here because he smokes in the non-smoking unit. How can I get him to leave?

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Posted by on Dec 2015 in All Stories, Features, Slider | 0 comments

Puppy love: Supporting pets in supportive housing

Puppy love: Supporting pets in supportive housing

The full-grown pit-bull terrier didn’t seem to mind being cradled like a baby in her owner’s arms. Neither did the obviously well-fed cats, owned by Options Bytown residents. A few minutes later, three more tenants joined the gathering in the common room, eager to show off their canine and feline companions. The bond between these tenants and their pets was obvious, as was an element of pride.

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