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Posted by on May 2020 in All Stories, Features, Member Support, Slider, Uncategorized | 0 comments

Death of a Tenant: your responsibilities as a community housing provider

Death of a Tenant: your responsibilities as a community housing provider

Most community housing providers will at some point, find themselves facing the difficult situation of a tenant having passed away in their unit.
Read on to learn more about how to prepare your organization to handle the death of a tenant safely and compassionately while taking appropriate steps to ensure legal compliance.

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Posted by on Feb 2020 in All Stories, Features, Member Support, Slider, Uncategorized | 0 comments

Ask member support: Odours affecting tenants’ right to reasonable enjoyment

Ask member support: Odours affecting tenants’ right to reasonable enjoyment

I am having an issue with odours coming from a unit in the building I manage. The smell of cat urine is extremely pervasive even in the hallway outside this unit – it’s overpowering even when you’re just walking past. I am keen to respect the tenant’s rights, but I have received numerous complaints from others about the odour.

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