Creating an air conditioning policy that strikes a balance between ensuring the safety of tenants, staff, and the public and the well-being of tenants can be tricky. Read on to learn about Ottawa Community Housing Corporation’s air conditioning standard and how it was developed.Read More
A long-term tenant has sadly passed away recently and we are unclear as to how we should deal with her possessions. She did not leave a will. Are we allowed to dispose of the tenant’s possessions (including their car) after a certain amount of time has passed? Read on to see the answer.Read More
Recently, there was an incident between tenants that had the potential to become a safety concern. Can you please provide information on how we can prevent and/or resolve difficult/potentially violent conflicts between tenants without calling the police or filing an eviction notice?
Read on to see the answer.
Clear communication skills are essential for housing providers. Read on to learn about the communication process and get tips on delivering information clearly and in a sensitive manner.Read More