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20 1 6 WA I T I NG L I S T S S URV E Y R E POR T
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APPENDIX A:
Methodology
ABOUT THE ONPHA WAITING LISTS SURVEY 2016
The ONPHA Waiting Lists Survey 2016 (“the survey”) was distributed to centralized waiting list
administrators in Ontario’s 47 Consolidated Municipal Service Manager (“service manager”) areas.
Vink Consulting conducted the survey, and analyzed the results on behalf of ONPHA. The surveys
were distributed in December of 2015.
Respondents were asked questions about the administration of their rent-geared-to-income (RGI)
housing waiting list and about the applicants on that list as of December 31, 2015. Areas of interest
included the:
• number of active applicants waiting for RGI housing;
• types of households waiting for RGI housing;
• status of eligible applicants;
• number of new applications received and household type;
• number of households housed and household type; and
• number of applications cancelled in 2015 and household type.
Respondents were also asked:
• how often applicants were contacted to update their information and status;
• what local priority categories, if any, they offer and how they are treated;
• if wait times vary significantly within their service manager area depending on the community;
• if there were any challenges that might have affected their 2015 data;
• if, as a service manager, they have undertaken any new housing-based initiatives that will:
x
x
move households off the centralized waiting list more quickly;
x
x
prevent new households from joining the centralized waiting list;
x
x
provide assistance to households experiencing homelessness; and
x
x
provide assistance to households in need but that are not eligible for rent-geared-to-
income housing.
Instructions were provided to assist respondents in extracting the survey data using Microsoft Excel
from YARDI and other software. The purpose of these guidelines is to ensure data consistency
.