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20 1 6 WA I T I NG L I S T S S URV E Y R E POR T

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Average Wait Times:

For the purposes of this survey, wait times are calculated as the average length of time between the

date of application and the date applicants received housing in 2015.

Cancelled Applications:

For the purposes of this survey, household applications that have been cancelled in 2015 and cannot

be reactivated. Applications may be cancelled by the applicant, or may be cancelled or made inactive

by the service manager.

Consolidated Municipal Service Manager / District Social Services Administration

Board:

A Consolidated Municipal Service Manager, or “service manager”, is a designated municipality that

is the service delivery agent for affordable and social housing and certain other programs within its

area. Service managers may be upper-tier governments (regional or county) or may be cities. In the

North (other than Greater Sudbury), District Social Services Administration Boards (DSSABs),

bodies created through Provincial legislation, carry out service manager duties. Both are referred to

in this report as “service managers.”

Core Housing Need:

A household is in Core Housing Need if:

• its current housing does not meet criteria of affordability, suitability and/or adequacy, and

• if it is under the income level at which it could afford the average market rent of a suitable unit.