Member Support Question: Storing Scooters
Question: One of our tenants has recently acquired a scooter for mobility but we’re not sure how to accommodate it. What steps should we take?
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Tenant vs. tenant complaints
Two of my tenants who live side-by-side have both issued complaints against each other. As a landlord, what are my legal responsibilities when it comes to noise and harassment complaints filed from one tenant against another?
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Member Support Question: Tenant Guest Policies & RGI
Q: A tenant’s guest overstayed our one-week guest policy and when we let the household know, they said they didn’t have to report household changes for 30 days. If the guest is approved as an occupant, can we add her to the household retroactively for the RGI calculation?
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